Service Excellence Leader

Job Title:Service Excellence LeaderJob Description:You will play a pivotal role in shaping and delivering exceptional service across our organisation. You'll lead a broad portfolio of critical functions, including field service management, customer contact centres, warehouse operations, and project installations, ensuring seamless coordination and...

Job Description">We are seeking an experienced Service Delivery Manager to ensure a high standard of technical excellence in all aspects of service delivery for our managed services customer base.The role will drive a highly available and secure Service and ensure all aspects of the delivery of our Services are in line with agreed SLA's and KPI's, the...

Job TitleDirector of HR ExcellenceAbout the OpportunityWe are seeking an exceptional leader to spearhead our HR Operations function.Key ResponsibilitiesDevelop and execute a comprehensive HR strategy aligned with business objectives.Lead transformation initiatives to modernise HR systems and processes, ensuring efficiency and compliance.Partner with senior...

Customer Service ManagerMaintain high standards of service for external customers as a key leader and customer advocate.Develop strategies to enhance the efficiency and effectiveness of the Customer Service Operations team.Collaborate with product teams to create exceptional customer experiences, resolve issues, and drive organizational growth.Lead the...

The position of Chief Operating Officer – Audit requires a highly skilled professional to lead the success of our Audit business. As a trusted advisor, you will drive growth, improve efficiency and enhance stakeholder engagement.Key Responsibilities:Operational Excellence: Provide strategic insights, identify operational inefficiencies, and implement...

Operational Excellence LeaderAs a seasoned and strategic professional, you will lead our Audit leadership team to drive efficiency and shape the future of our service line.Key Responsibilities:Advise the Head of Audit on critical business decisions, providing valuable insights and recommendations.Identify operational inefficiencies and implement solutions to...

Job OpportunityWe are seeking a seasoned leader to spearhead our Cloud Adoption initiative as the Head of Cloud Excellence. This role will play a pivotal part in shaping our Digital Transformation efforts, ensuring our systems remain available and secure by leveraging pioneering technologies and standard processes.Your Key Responsibilities:Lead a dedicated...

Client Service Manager Job DescriptionWe are seeking a dedicated professional to lead and support a team of Area Managers, ensuring top-notch service delivery across multiple client sites. The role focuses on maintaining strong client relationships, fostering team performance, and driving business growth.Key Responsibilities:Lead and support Area Managers...

Service Excellence Leadership OpportunityThis is a challenging opportunity for an experienced service leader to drive IT service excellence in a global organization. The role involves refining and leading ITIL-aligned processes, ensuring IT services are delivered consistently, efficiently, and in line with business needs.The successful candidate will shape...

Job Title: Accommodation Centre ManagerThe Noel Group is proud to partner with a prestigious client in the hospitality sector to recruit an experienced Accommodation Centre Manager in Dublin. This role requires a dynamic leader with strong management experience who can ensure operational excellence, compliance, and a supportive environment for residents and...