Multifaceted Print Solutions Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeField Full time
Senior Production Field Engineer Role

We are seeking a skilled Senior Production Field Engineer to join our production print team in Munster Region. This role offers a unique opportunity to work with Inkjet/Toner production print devices, delivering excellence in maintenance, troubleshooting, and customer support.

About the Role
  • Maintain, repair and optimize production print devices.
  • Perform maintenance and repairs on Inkjet/Toner production printers, ensuring all devices run smoothly.
  • Stay up-to-date on software updates and technical bulletins, keeping devices at peak performance.
  • Calibrate and profile printers for colour accuracy, optimizing output quality.
Key Responsibilities
  1. Provide expert technical support, taking ownership of technical problems and escalations.
  2. Act as liaison between technical specialists and local service team.
  3. Assist service manager in overseeing hardware/software upgrades and complex technical issues.
  4. Contribute to/lead large installations, collaborating with key stakeholders to ensure success.
Requirements
  • 3+ years of sector experience servicing Toner, Inkjet or Wide Format production printers.
  • Proficient in hardware and software troubleshooting, fault-finding and device management.
  • Customer Focus - Dedicated to providing outstanding service and building long-term customer relationships.
  • Problem-Solving Expertise - Ability to tackle complex technical problems and develop effective solutions.
  • Team Player - Comfortable working with a diverse team and contributing to the success of the group.
  • Excellent verbal and written communication skills, enabling you to interact effectively with customers and colleagues.
Benefits
  • Company vehicle.
  • Life Assurance & Private Medical Insurance.
  • Pension Scheme (DC scheme).
  • Generous Paid Leave Up to 27 days holidays per year + Holiday Purchase options.
  • Paid Maternity/Paternity Leave.
  • Cycle to Work Scheme, Volunteer Days, and more.
  • Summer Hours, Family Day, and Funded Social Events.
About Canon EMEA

We are committed to fostering an inclusive and equitable work environment where all employees feel valued, respected, and empowered to thrive.

Our mission is to reduce environmental impact and make a positive contribution to society, embracing our Kyosei philosophy of living and working together for the common good.

What We Offer

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us.

You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

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