Administrative Support Specialist

4 days ago


Ennis, Clare, Ireland CREGG Full time

CREGG's finance team is looking for a skilled professional to fill the role of Reconciliation and Credit Control Administrator. This full-time position involves working onsite three days a week, providing a great opportunity for individuals seeking career advancement.

Job Summary

This role is responsible for reconciling incoming group payments, resolving discrepancies, and maintaining accurate records. The successful candidate will also be expected to provide excellent customer service, generate monthly invoices, and manage cash flow effectively.

Key Responsibilities
  1. Reconcile incoming group payments and resolve any discrepancies.
  2. Liaise with group contacts to address issues and maintain good relationships.
  3. Update individual policyholders' status and ensure accurate records are kept.
  4. Generate monthly invoices and manage cash flow efficiently.
  5. Maintain and update group priority checklists to ensure smooth operations.
  6. Provide excellent customer service via phone and email, meeting strict SLAs.
  7. Foster strong relationships with group contacts and promote a positive company image.
Claims Support Functions
  1. Run premium checks for claims that meet specific criteria and take necessary actions.
  2. Update bank details for policyholders and ensure accuracy.
  3. Release Proviso policies as required and perform other general clerical duties.
Essential Requirements
  1. Prior experience in accounts receivable.
  2. Excellent communication and interpersonal skills.
  3. Strong analytical and numerical skills.
  4. Effective telephone communication skills.
  5. Proficiency in Excel and MS Office packages.
  6. Ability to work collaboratively in a team environment.
  7. Quick thinking and problem-solving skills.
  8. Good time-management skills.

Please submit your CV for consideration.



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