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Retail Experience Manager

3 weeks ago


Dublin, Dublin City, Ireland beBeeLeadership Full time €55,000 - €90,000
Leadership Opportunity in Retail

As a Store Manager, you will create an environment where creativity and imagination define the future of play. You will strive for outstanding results in both guest experience and sales performance.

Key Responsibilities
  • Be a role model in store for guest experience and a true ambassador for the brand. 80% of your time will be invested on the shop floor. Ensure the execution of our service model, strive to complete all monthly mystery shops, maximise repeat business by creating NPS promoters, and inspire store staff to consistently deliver outstanding branded experiences.
  • Lead, inspire and develop teams for continued success. Recruit and develop a highly productive and collaborative team, communicate through active coaching and performance management, inspire to deliver signature experiences and ensure continuous learning by providing product knowledge and service training.
  • Drive Store results. Meet and exceed Key Performance Indicators (CR, UPT, ATV, etc.), supervise business processes, maintain impeccable merchandising and cleanliness standards and improve efficiency and profit by maintaining sound operational practices.
  • Build rapport and a collaborative environment within the store and with partners on operational and people aspects such as Retail Marketing, Retail Operations, EHS (Health and Safety) and Human Resources.
About Our Company

We are a family-owned international business that values collaboration and innovation. As a Store Manager, you will be the face of our company and determine our brand's reputation with each guest interaction. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment.

Do You Have What It Takes
  • Experience in a store management role in an international retail environment
  • High interest in learning an innovative way of retailing and delivering pinnacle brand experience
  • Experience managing and delivering commercial results
  • Demonstrated leadership ability and a proven record of developing staff; enjoys developing people; experience training new staff at all levels
  • Strong communication, interpersonal and mentoring skills
  • Excellent time management and organizational skills
  • Knowledge of and experience with retail POS systems and operations is an asset
  • Be able to work flexible hours; occasional travel may be required
Benefits and Perks
  • Family Care Leave - We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
  • Colleague Discount – From day 1, you will qualify for our generous colleague discount.
  • Bonus - When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
  • Workplace - Our hybrid work policy means an average of 3 days per week in the office.
Equal Opportunity & Safeguarding

We are committed to equal employment opportunity and seeks to encourage applicants from all backgrounds to apply for roles in our team. We are fully committed to Children's Rights and Child Wellbeing across the globe.