Support Specialist

2 weeks ago


Cork, Cork, Ireland beBeeCustomerService Full time €24,765
About the Role

We are seeking a talented individual to join our team as a Customer Service Representative. This is an exciting opportunity to provide exceptional customer service and support to our clients.

The successful candidate will be responsible for delivering first-class customer experiences, resolving customer queries, and providing relevant advice. If you have a passion for delivering exceptional service, excellent communication skills, and a strong ability to problem-solve, we would love to hear from you.

Key Responsibilities:

  • Provide customer service support via phone, email, and other communication channels
  • Resolve customer queries and issues in a timely and effective manner
  • Use systems and tools to handle customer inquiries
  • Meet and maintain service level statistics
  • Contribute to team performance and overall department goals
  • Adhere to data protection and confidentiality laws

Requirements:

  • Previous customer service experience is a bonus but not essential
  • Excellent verbal and written communication skills
  • Fluency in English is essential for this role
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Proven ability to deal with problems and solve them effectively

Benefits:

  • Excellent training provided through our Academy Programme
  • Premium pay on weekends and bank holidays
  • Wellbeing programme focused on employee health and wellness
  • Health insurance discount programme
  • Employee assistance programme
  • Pension scheme & life cover
  • Leap card tax saver
  • Free car parking


  • Cork, Cork, Ireland beBeeCare Full time €39,951 - €56,089

    Care Support Specialist We are seeking a Care Support Specialist to join our team in the Cork/Kerry Region. This is a maternity cover position that involves providing holistic support services to women impacted by prostitution and human trafficking for sexual exploitation. The ideal candidate will possess excellent communication and interpersonal skills,...


  • Cork, Cork, Ireland beBeeAdministration Full time €26,606 - €42,805

    Job Title: Administrative Support SpecialistJob Description:Enable Ireland is a leading provider of services to individuals with disabilities and their families. We are seeking an experienced and motivated Administrative Support Specialist to join our team in Cork.The successful candidate will be responsible for providing administrative support to our...


  • Cork, Cork, Ireland beBeeAdmin Full time €33,848

    Job Title:Administrative Support SpecialistJob Description:We are seeking a skilled Administrative Support Specialist to join our team. The successful candidate will provide administrative support to the PA to the CEO, maximizing the use of ICT and demonstrating excellent computer skills.The role involves minute taking in staff meetings, sending emails on...


  • Cork, Cork, Ireland beBeeFinancial Full time

    Job Title: Financial Support SpecialistWe are seeking a highly skilled and detail-oriented candidate to fill the role of Financial Support Specialist. This position will be responsible for providing critical support to the accounting team in the processing of weekly and monthly financial duties.The ideal candidate will have a strong background in finance and...


  • Cork, Cork, Ireland beBeeAdministrative Full time €40,000 - €52,000

    Job Title: Organisational Support SpecialistWe are seeking a highly skilled and proactive Organisational Support Specialist to provide administrative support across the HR function, focusing on supporting senior leadership and ensuring the smooth running of key projects.This role combines administrative tasks with strategic thinking, requiring exceptional...


  • Cork, Cork, Ireland beBeeSupport Full time €40,351 - €56,550

    Job Title: Dedicated Support SpecialistJob Description:We are seeking a highly motivated and compassionate Dedicated Support Specialist to join our residential care team. As a key member of our team, you will provide exceptional support to individuals with intellectual disabilities, autism, and communication disorders.The successful candidate will have a...


  • Cork, Cork, Ireland beBeeSupport Full time €37,000 - €53,000

    Job Title:Tenancy Support SpecialistAbout the Role:The role of Tenancy Support Specialist is to provide intensive support to individuals who require it to sustain their tenancy in the community. This involves working closely with the Community Mental Health Team (CMHT) to enhance the support of service users relating to a housing need.The successful...


  • Cork, Cork, Ireland beBeeSupport Full time €40,000 - €62,000

    Job DescriptionAs a technical support specialist, you will be the first point of contact for our customers in a fast-paced 24x7 environment. You will provide outstanding phone, email, and chat-based technical support to our customers, resolving issues and providing solutions to improve customer satisfaction.Our team is committed to delivering exceptional...

  • Support Specialist

    7 hours ago


    Cork, Cork, Ireland beBeeCustomer Full time

    Career OpportunityWe are seeking a skilled professional to join our team as a Customer Support Specialist.This role involves providing exceptional support to customers, resolving their queries and issues in a timely and efficient manner. You will be responsible for handling phone calls, emails, and other forms of communication, ensuring that each customer...


  • Cork, Cork, Ireland beBeeAdministrative Full time €40,133

    Job Title: Administrative Support SpecialistJob Description:This is a temporary opportunity to work as an Administrator providing administrative support in a dynamic environment.Key Responsibilities:Process Purchase OrdersUpdate databasesFiling and scanning documentsGeneral administration tasksRequirements:2 years of experience in administration in a busy...