Technical Customer Advocate

5 days ago


Dublin, Dublin City, Ireland Amazon Web Services Emea Sarl (Irish Branch) Full time

Job Description

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  • Main Responsibilities:
  • Solving Technical Challenges: Resolve intricate customer issues across various AWS services, utilizing advanced troubleshooting techniques and providing tailored solutions.
  • Knowledge Sharing: Develop and deliver training sessions to equip colleagues with essential skills, driving professional growth within the team.
  • Collaboration: Partner with cross-functional teams to analyze and resolve complex technical challenges, contributing to process improvements.
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Requirements

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  • Strong understanding of Systems Administration, particularly in Linux/Unix environments.
  • Proven ability to analyze and resolve intricate system-related issues.
  • Excellent communication skills, with the capacity to articulate technical information effectively.
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Benefits

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  • Opportunity to contribute to innovative projects that drive technological advancements.
  • Flexible working arrangements to ensure a balance between personal and professional life.
  • A supportive environment that promotes diversity, equity, and inclusion.
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Why Work with Us?

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We are dedicated to fostering a culture that celebrates individuality and promotes continuous learning. Join us in shaping the future of cloud computing and empowering customers worldwide.



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