
Environmentally Responsible Customer Relationship Specialist
1 week ago
We are seeking a highly skilled and experienced Environmental Client Account Manager to join our team. As an Environmental Client Account Manager, you will play a key role in delivering exceptional service to our customers.
The successful candidate will have a strong background in the wastewater treatment industry, with excellent interpersonal skills and the ability to effectively communicate technical information to various audiences.
You will be responsible for on-site visits with customers, writing technical proposals, preparing quotes, managing relationships with clients, and staying up-to-date with new products and technologies.
We are looking for someone who is proactive, has superb technical writing skills, and can work independently and as part of a team in a fast-paced environment.
Key Responsibilities:- On-site visits with customers to build relationships and discuss/analyse their needs.
- Writing Technical Proposals for clients advising on suitable Acorn Water products and services.
- Writing Process Optimisation Surveys for clients with Acorn Water's recommendations as per their treatment plant needs.
- Preparation of Quotes on Acorn Water products and services for our customers.
- Management and Solicitation of Quotes on behalf of Acorn Water from our suppliers.
- Stock Level Management across Acorn Water's product lines to ensure necessary stock is always available for our clients.
- Proactively manage relationships with existing clients and develop new business opportunities through cross-selling and upselling.
- Keep fully up to date with all Acorn Water's new products and technologies.
- Maintain our Salesforce customer database and complete reports as directed.
- Attend industry events and trade shows to promote Acorn Water and network with potential clients as required.
- Creation of PO Requests for customers in accordance with Acorn Water team processes.
- Administration outputs as a result of weekly Sales meetings.
- Management of Acorn Water Import/Export Processes as per Acorn Water processes.
- Writing of tender documentation for clients.
- Booking of travel and accommodation for team members for conferences and events.
- 3rd level qualification in any of the following: Industrial Chemistry, Environmental Science, Environmental Engineering or Microbiology.
- 2 Yr+ experience in the industry.
- Excellent interpersonal communication skills, with the ability to effectively communicate technical information to a variety of audiences.
- SUPERB TECHNICAL WRITING SKILLS WITH EXCEPTIONAL ATTENTION TO DETAIL.
- Strong knowledge of wastewater treatment technologies and regulations.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Full clean driving license with access to own car.
- High level of computer literacy/IT skills.
- Knowledge of Salesforce database systems would be an advantage.
- Proven organisational and time management skills.
- EXCELLENT MULTITASKING ABILITIES WITH THE CAPABILITY TO MANAGE AND PLAN PROJECTS AND TASKS AND IN LINE WITH ORGANISATIONAL REQUIREMENTS.
- Incremental Annual Leave Days.
- Time in Lieu (as per company policy).
- Death in Service Payment Scheme.
- Pension Scheme (once the probation period is completed).
- Company Events.
- On-site Parking.
- Bike to work scheme.
- Sick-pay.
- Phone.
- Laptop.
Monday to Friday
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