Senior Accommodation Coordinator

2 weeks ago

Dublin, Dublin City, Ireland beBeeSupervisor Full time €45,000 - €60,000

Group Reservations Supervisor Job Summary

This leading Dublin four star hotel is seeking a Group Reservations Supervisor to oversee their group reservations function, ensuring an efficient reservations experience from quotation to contract.

The ideal candidate will have at least three years' experience within a hotel reservations office with experience of group reservations. The successful candidate will be responsible for quoting, converting and managing all group accommodation enquiries, ensuring that the hotel revenue and reservations strategy is implemented in order to fully optimise hotel revenue.

Key Responsibilities:

  • Evaluate each enquiry to determine its feasibility and develop a tailored proposal to meet the client's needs.
  • Work closely with the Sales & Marketing Manager to ensure key decisions are in alignment with hotel policy.
  • Manage all group bookings, including coordinating information/queries in advance with Hotel Operations.
  • Upsell and recommend hotel facilities at all times, focusing on enhancing the guest experience.
  • Be knowledgeable of hotel market pricing and review the hotel's pricing appropriately.
  • Proactively identify low demand periods and help to develop a plan to improve performance.

Requirements:

  • A minimum of three years' experience within a hotel reservations office, preferably with group reservations experience.
  • Excellent communication skills, both written and verbal, with a keen attention to detail.
  • Familiarity with hotel management software and systems, such as Opera.
  • Fluent English language skills, with ability to work in a fast-paced environment.

Benefits:

  • Competitive salary and benefits package.
  • Meal allowance and uniform provided.
  • Opportunities for career development and progression.
  • Recognition scheme for outstanding performance.

Why Join Us?

We offer a dynamic and supportive work environment, where you can grow and develop your skills. If you're passionate about delivering exceptional customer service and driving business results, we'd love to hear from you.

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