Portfolio Growth Specialist

3 days ago


Dublin, Dublin City, Ireland Lincoln Recruitment Ltd. Full time
Key Responsibilities

The Customer Success Manager will be responsible for:

  • Managing a portfolio of mid-market accounts and acting as the primary point of contact for customers.
  • Conducting regular check-ins and quarterly business reviews to assess client satisfaction and performance.
  • Onboarding and educating customers about the client's products.
  • Analysing and reporting on key account metrics, identifying opportunities for improvement and providing strategic recommendations.
  • Supporting clients with advertising campaign management, ensuring effectiveness and ROI.
  • Identifying upsell opportunities and collaborating with the sales team to drive revenue growth.
  • Working cross-functionally with sales, marketing, finance, and product teams to optimize the customer experience.
  • Ensuring high renewal rates by strengthening client relationships and demonstrating the long-term value of the platform.


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