Technical Support Specialist

4 days ago


Dublin, Dublin City, Ireland beBeeITSupportEngineer Full time €45,000 - €60,000

We are seeking a skilled IT Support Engineer to provide technical expertise and support to our clients. As a key member of our team, you will be responsible for delivering high-quality support and services.

Key Responsibilities
  • Troubleshoot complex technical issues efficiently and effectively.
  • Act as an escalation point for Level 1 support and communicate clearly with clients.
  • Deploy and document new IT solutions for various businesses.
  • Assess and introduce new technologies for service offerings.
  • Maintain accurate client documentation and technical reports.
  • Mentor and train junior technicians.
Requirements
  • 3+ years' experience with Microsoft 365 and Azure Admin portals (Exchange, SharePoint, etc.).
  • Strong skills in firewall, wired/wireless networking, troubleshooting.
  • Familiarity with Intune, Windows Server (2016+), Active Directory, DHCP, DNS.
  • Project implementation experience and good documentation skills.
  • Team player with excellent communication skills and attention to detail.
What We Offer

As a valued member of our team, you will have the opportunity to work on challenging projects, develop your skills, and contribute to our company's success.



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