Office Support Professional

7 days ago


Limerick, Limerick, Ireland TN Ireland Full time
About the Role

This Office Support Professional position is an exciting opportunity to work in a dynamic environment where you will be part of a team that delivers fair customer outcomes. As a key member of the Operations Team, you will be responsible for providing critical support to case management teams throughout the Department.

Your primary focus will be on delivering on critical support to case management teams, including engaging with colleagues and stakeholders in a positive way, influencing the wider bank to deliver fair customer outcomes, and issuing regulatory letters to ensure compliance with regulatory obligations.

You will be responsible for managing mailboxes to ensure all requests and queries are responded to promptly, and completing daily reports across the AIB group to identify regulatory breaches and escalating identified breaches appropriately.



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