
Customer Service Representative
6 hours ago
We are seeking a highly skilled and motivated Retail Professional to join our team.
This role involves delivering exceptional customer service and driving sales within the store environment.
You will work closely with colleagues to achieve common goals, utilizing strong communication and interpersonal skills to succeed in this position.
Main responsibilities include:
- Providing excellent customer service, focusing on customer satisfaction and loyalty.
- Taking ownership of customer issues, resolving them efficiently and professionally.
- Driving sales by effectively selling products and services, using approachable and personable techniques.
- Working collaboratively with colleagues to achieve sales targets, celebrating successes within the team.
- Liaising with other departments to provide prompt solutions to customers.
- Staying up-to-date with industry trends and competitor activity, demonstrating initiative and proactivity.
Requirements for this role include:
- Previous experience in retail, sales, or customer-service based roles.
- Flexibility around working hours, including evenings and weekends.
- A keen interest in technology, excellent communication skills, and a desire to learn.
- A confident and sociable teammate, able to work towards individual and team objectives.
- A self-motivated, patient, and personable individual with strong attention to detail and negotiation skills.
This role provides a competitive salary and commission/reward structure, with opportunities for career growth and development.
Additional benefits include:
- 25 days annual leave per year.
- A smartphone with a generous employee plan.
- Benefits contribution paid monthly, allowing you to invest in your wellbeing.
- An employer matching pension scheme, providing long-term financial security.
- Life Assurance and Salary Protection Plan from day one.
- Access to learning and development tools, enabling you to enhance your skills and knowledge.
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