Helpdesk Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeHelpdesk Full time €45,000 - €55,000
Job Opportunity

Eirevo Talent are seeking a Helpdesk Engineer for a day rate contract located in Dublin 8. This role is fully onsite.


Key Responsibilities
  • Support and administer Office 365 experience.
  • Have at least 4 years' experience working in a Level-1 Helpdesk Role.
  • Previous experience working with Active Directory creating users, doing password resets, account removals/transfers and similar issues.
  • Previous experience in working with a Helpdesk system in logging and monitoring calls, following up, escalating, closing issues and in recording and communicating solutions to issues to the rest of the team.
  • Previous experience in dealing with local Desktop Support issues where a user has difficulty with local software, network connectivity, printing, PC performance.

Requirements
  1. Office 365 support and administration experience.
  2. At least 4 years' experience working in a Level-1 Helpdesk Role.
  3. Previous experience working with Active Directory creating users, doing password resets, account removals/transfers and similar issues.
  4. Previous experience in working with a Helpdesk system in logging and monitoring calls, following up, escalating, closing issues and in recording and communicating solutions to issues to the rest of the team.
  5. Previous experience in dealing with local Desktop Support issues where a user has difficulty with local software, network connectivity, printing, PC performance.

How to Apply

If you are interested in this role, please apply via the relevant link. If you would like to discuss this role in confidence, please contact us directly.

Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.

We are an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

If you choose to apply to this opportunity and share your CV or other personal information with us, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Eir Evo Talent and Eir Evo.


We value diversity and promote inclusion in all aspects of our work.

Please note that we do not discriminate against any individual based on their background or characteristics.

We are committed to providing a safe and respectful environment for all employees and job applicants.

We strive to create a workplace culture that promotes equality, diversity and inclusion.


You can also reach out to us if you have any questions or concerns about the application process.

We are always happy to assist and provide any necessary information.

Please feel free to contact us if you need any help or clarification during the application process.

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