On-Site IT Support Specialist

3 days ago


Dublin, Dublin City, Ireland beBeeFieldEngineer Full time €39,474 - €85,000
Job Description

The role of an On-Site IT Support Specialist involves providing technical assistance to users in a fast-paced environment.

This includes functioning as the first point of contact for ICT support calls, logging all incidents, and delivering deskside support to users at office locations.

Responsibilities also include configuring and installing hardware, mobile devices, and peripherals, as well as installing software as required.

Additionally, this role involves conducting handover and briefing sessions for users on laptops, mobiles, and tablets.

Required Skills and Qualifications
  • Strong experience with Microsoft 365, Windows OS, and device support.
  • Solid background in ICT helpdesk and end-user support.
  • Proficiency in setting up smart devices, including iOS and Android platforms.
Key Benefits

This is a contract position initially for 12 months, with the possibility of extending up to a total duration of 4 years.

About the Role

This role requires proven ability to work on-site in a fast-paced, user-facing environment.

A minimum of 4 to 6 years of ICT field or helpdesk experience at an intermediate level is required.

Experience supporting Windows 11 devices and Microsoft 365 environments is highly desirable.



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