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Sales Operations Manager

3 weeks ago

Dublin, Dublin City, Ireland beBee Careers Full time

We're dedicated to making it possible for every individual, team, and business to tailor their software to solve any problem and tackle any challenge. Our mission is to empower users with focus, design, and craft.

Our goal is to provide a platform that enables seamless collaboration and innovation. We've been working towards this vision since 2016, with customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. As we continue to grow, we're excited to welcome talented individuals who share our passion for building a diverse and creative community.

We're an in-person company, requiring employees to come to the office for two Anchor Days (Mondays & Thursdays) and encouraging them to spend most of their week in the office (including a third day).

About This Role:

In this position, you'll play a pivotal role in shaping our go-to-market strategy and driving data-driven decision-making within the EMEA region. This role sits at the intersection of sales, strategy, and operations, offering opportunities to significantly impact our growth trajectory. You'll work closely with sales leadership and cross-functional teams to optimize processes, deliver actionable insights, and support key strategic initiatives. You will report directly to the Head of Sales Strategy & Operations.

Key Responsibilities:
  • Partner with EMEA GM and the EMEA leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis on local EMEA markets and customers.
  • Own and drive the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences.
  • Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics.
  • Build reporting and presentations for EMEA sales leadership to update on the state of the business, both up and across the organization.
  • Act as a partner to the EMEA sales team, providing hands-on operational support to drive deals forward and advising with decision-making.
  • Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment.
  • Work with cross-functional teams including Legal, Finance, Product, Marketing, etc. as the primary operational counterpart on behalf of the EMEA sales org.
  • Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution.
  • Run global planning process locally, including target setting, capacity modeling, territory carving, etc.
  • Surface on-the-ground observations and insights to global sales and RevOps leadership.
Requirements:
  • 7+ years of strategy, operations, and analytics experience with a track record of driving growth, including 4-5 years working in sales operations, preferably in a high-growth SaaS environment.
  • Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue.
  • Excellent analytical and quantitative modelling skills; ability to analyse and interpret data, provide actionable insights, and deliver measurable results.
  • Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management.
  • Expert level user of Gsheets / excel experience with BI and Data Analysis tools like Tableau or Hex in business user and/or analyst capacity. SQL proficiency is a plus.
  • Strong collaborator, works well with stakeholders, gains trust, enjoys working with people.
  • Demonstrates a senior presence and can convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences.
  • Hands on and proactive, with extensive experience and interest in building from scratch.
  • Maintaining high ownership mentality, demonstrated by developing projects of >6-12 months length.
  • Notion power user or desire to learn -- prior Notion experience is not required, but you have the ability and desire to become a pro.

We strive to create a workplace that reflects the diversity of our customers and the communities we serve. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our organization stronger. If you share our values and enthusiasm for innovation, you will find a home here.

We are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.