Key Roles and Responsibilities

6 days ago

Limerick, Limerick, Ireland beBeeService Full time €28,000 - €42,000
Customer Service Representative Role

As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that all customer requests are met with professionalism and courtesy.

  • Drive and deliver all customer service requests in a professional manner.
  • Provide regular updates and feedback to management of customer service requests.
  • Ensure all stock and services supplied to the customer are suitable.
  • Contribute to route solutions for new customer service requirements.

This role involves servicing a cross-section of customers, using problem-solving skills to determine effective solutions. You will carry out services at customer sites, install, fit, collect and exchange units/products, ensuring excellent service at all times.

Key Requirements
  • A valid full driving license is essential for this role.
  • You must be able to work and prioritise workload within deadlines.
  • Excellent communication skills, both written and verbal, are required.
  • A strong commitment to delivering excellent customer service is essential.

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