Custody Relationship Manager

2 days ago


Limerick, Limerick, Ireland Acca Careers Full time

About Northern Trust: We are a global leader in the financial industry, providing innovative services and guidance to individuals, families, and institutions.

We take pride in our enduring principles of service, expertise, and integrity, which have enabled us to remain a top choice for our clients for over 130 years.

Our Custody Client Service team in Limerick supports over 650 clients, working closely with internal teams to deliver exceptional service and ensure client satisfaction.

This role offers a unique opportunity to join a team that values collaboration, innovation, and excellence in client service.

Key Responsibilities:

  1. Manage client relationships and ensure seamless service delivery
  2. Develop and implement effective solutions to meet client needs
  3. Collaborate with internal teams to source information and provide timely responses to client queries
  4. Conduct regular service reviews to ensure high-quality service delivery
  5. Foster strong relationships with business partners, internal clients, and relevant third parties
  6. Maintain accurate records of service delivery and track results against project plans
  7. Escalate any issues or opportunities to senior management as necessary
  8. Contribute to the development of the team's capabilities and expertise

Essential Skills and Qualifications:

  • Proven experience in fund services, preferably in a custody role
  • In-depth knowledge of the securities industry, its products, and instruments
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to learn and adapt quickly in a fast-paced environment


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