Customer Experience Specialist

5 days ago

Cork, Cork, Ireland beBeeCustomerService Full time €28,000 - €35,000
Customer Service Role

We are seeking an experienced professional to join our customer service team as a Customer Service Advisor. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer experiences.

As a key member of our team, you will be responsible for providing high-quality support to our customers via phone, email, and chat. Your primary objective will be to resolve customer queries efficiently and effectively, ensuring their satisfaction and loyalty.

The ideal candidate will possess strong problem-solving skills, be proactive in identifying solutions, and have the ability to work in a fast-paced environment. If you are a motivated and results-driven individual who thrives in a dynamic team setting, we encourage you to apply for this exciting opportunity.

About the Job
  • Provide exceptional customer service via phone, email, and chat.
  • Respond to customer queries in a timely and professional manner.
  • Maintain accurate records of customer interactions.
  • Work collaboratively with colleagues to achieve sales targets.
Requirements
  • Bachelor's degree in a relevant field or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proven problem-solving skills and analytical thinking.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

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