
Enhance Guest Experience
7 days ago
Job Opportunity:
We are seeking a dedicated and customer-focused individual to join our team as a Hospitality Support Specialist.
Key Responsibilities:
- Deliver exceptional customer service in a fast-paced environment, ensuring a positive experience for guests.
- Serve customers with a personalized touch, making recommendations and providing a seamless experience.
- Be knowledgeable about menu offerings and suggest items to enhance the guest experience.
- Represent the organization's brand image, promoting a positive and professional reputation.
- Maintain high standards of food handling and hygiene, adhering to health and safety regulations.
What We Offer:
- Excellent training and development opportunities to enhance skills and knowledge.
- A comprehensive benefits package, including a life assurance scheme and employee assistance program.
- Personalized career development plans and access to training programs.
- A holiday purchase scheme and discounts on high-street vouchers.
Our Ideal Candidate:
- Passion for delivering outstanding service and building strong relationships with customers.
- Ability to work effectively under pressure, making decisions that meet customer needs.
- Excellent communication and teamwork skills, with a desire to succeed in the role.
- Flexibility and adaptability, with a commitment to ongoing learning and development.
About Us:
We strive to create a culture that values diversity, inclusivity, and respect. We empower our colleagues to reach their full potential and thrive in their roles.
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