
Automotive Administrator Position
4 days ago
Job Title: Customer Service Representative
Description:
We are seeking a highly skilled and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for preparing and processing invoices and claim-related documentation, achieving monthly invoicing targets, and generating daily invoicing reports to support trend analysis and dashboard creation.
Main Responsibilities:
Prepare and process invoices and claim-related documentation in a timely and professional manner.
Achieve monthly invoicing targets in line with the training plan.
Generate daily invoicing reports to support trend analysis and dashboard creation.
Manage and resolve invoice-related queries in a timely and professional manner.
Maintain and update customer and vehicle records accurately.
Support the preparation and coordination of warranty, contract, and retail audits.
Liaise with workshop personnel to ensure job packs are processed efficiently and on time.
Assist in managing and controlling all parts warranty and contract administration.
Monitor and track Key Performance Indicators (KPIs) to maintain efficiency and quality standards.
Produce weekly, monthly, and ad-hoc reports as required.
Complete all documentation and job-related paperwork in compliance with company standards.
Follow established procedures and adhere to company policies.
Provide cover for CVRT and CSR duties when necessary.
Undertake any additional duties or tasks as required to support the team and business operations.
Requirements:
The ideal candidate will possess:
Motor trade/claim handling experience.
Good technical knowledge of motor vehicles.
Excellent communication skills.
Highly organized.
Ability to work to challenging deadlines.
Strong IT skills.
Benefits:
This is a permanent, full-time role with a 40-hour working week. The salary is up to €40,000. You will also have the opportunity to work from home three days a week after completing the training period.
Why choose us?
We offer a dynamic and supportive work environment that allows individuals to grow and develop their careers. Our team is committed to excellence and strives to deliver high-quality results. If you are a motivated and detail-oriented individual who is looking for a new challenge, please apply today
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