Automotive Administrator Position

4 days ago


Maynooth, Co Kildare, Ireland beBeeAdministrative Full time €40,000

Job Title: Customer Service Representative

Description:

We are seeking a highly skilled and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for preparing and processing invoices and claim-related documentation, achieving monthly invoicing targets, and generating daily invoicing reports to support trend analysis and dashboard creation.

Main Responsibilities:

  • Prepare and process invoices and claim-related documentation in a timely and professional manner.

  • Achieve monthly invoicing targets in line with the training plan.

  • Generate daily invoicing reports to support trend analysis and dashboard creation.

  • Manage and resolve invoice-related queries in a timely and professional manner.

  • Maintain and update customer and vehicle records accurately.

  • Support the preparation and coordination of warranty, contract, and retail audits.

  • Liaise with workshop personnel to ensure job packs are processed efficiently and on time.

  • Assist in managing and controlling all parts warranty and contract administration.

  • Monitor and track Key Performance Indicators (KPIs) to maintain efficiency and quality standards.

  • Produce weekly, monthly, and ad-hoc reports as required.

  • Complete all documentation and job-related paperwork in compliance with company standards.

  • Follow established procedures and adhere to company policies.

  • Provide cover for CVRT and CSR duties when necessary.

  • Undertake any additional duties or tasks as required to support the team and business operations.

Requirements:

The ideal candidate will possess:

  • Motor trade/claim handling experience.

  • Good technical knowledge of motor vehicles.

  • Excellent communication skills.

  • Highly organized.

  • Ability to work to challenging deadlines.

  • Strong IT skills.

Benefits:

This is a permanent, full-time role with a 40-hour working week. The salary is up to €40,000. You will also have the opportunity to work from home three days a week after completing the training period.

Why choose us?

We offer a dynamic and supportive work environment that allows individuals to grow and develop their careers. Our team is committed to excellence and strives to deliver high-quality results. If you are a motivated and detail-oriented individual who is looking for a new challenge, please apply today



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