Inside Sales Representative
3 days ago
About the Role:
Flogas Ireland is seeking a highly motivated results-orientated Inside Sales Agent to join our team. As an Inside Sales Agent, you will be responsible for growing our commercial customer base through multi-channel sales and customer-retention campaigns.
We are looking for someone who has excellent sales, business development, and customer engagement experience and wants to bring their capabilities in this area to the next level.
- Proactively engage in outbound sales calls to commercial customers, building strong relationships and ensuring continued customer satisfaction.
- Rename and renew customer contracts through digital platforms and phone conversations, ensuring competitive pricing and tailored solutions to meet customer needs.
- Implement strategies to minimise customer churn by effectively communicating the value of our diverse product range, addressing customer concerns, and offering tailored retention incentives.
- Handle inbound customer sales and renewal inquiries with a consultative approach, providing expert advice on products, services, and pricing to maximise conversion rates.
- Identify and capitalise on cross-selling opportunities, educating customers on additional products and services that can enhance their experience and drive revenue growth.
- Proactively re-engage with lost customer accounts, leveraging insights to understand past challenges and offering compelling solutions to win back business.
- Champion our Customer First culture by delivering a professional, knowledgeable, and customer-focused approach in all interactions.
Candidate Requirements:
The ideal candidate will possess 1-2 years of experience in a similar position within the energy, telecoms, or financial services sectors, with a strong emphasis on outbound phone-based sales.
A third-level education is preferred.
The successful candidate must be driven, ambitious, and eager to make a positive impact through their work.
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