Guest Services Manager

1 week ago


Dublin, Dublin City, Ireland beBeeManagement Full time €45,000 - €60,000
Job Title: Guest Services Manager

We are seeking an experienced and results-driven Guest Services Manager to lead our front office team.

  • Oversee all guest services operations, including reception, concierge, and night audit.
  • Lead, motivate, and develop the guest services team.
  • Develop and implement standard operating procedures for consistent service delivery.
  • Handle VIP guests and special requirements with discretion and excellence.
Key Responsibilities:

The ideal candidate will have excellent communication skills, strong leadership abilities, and a passion for delivering exceptional guest experiences.

Requirements:
  • Previous experience in a similar role within a 4-5 star property.
  • Excellent organisational skills, strong leadership, and people management skills.
  • A thorough understanding of hotel operations and high standards of service.
  • In-depth knowledge of health & safety regulations.
Desirable Skills:
  • Experience using cloud-based software for hotel operations.
  • Knowledge of Opera Cloud or Alkimii systems.

About This Role: As a key member of our hotel team, you will be responsible for ensuring seamless guest experiences through effective leadership and operational management.



  • Dublin, Dublin City, Ireland Staycity Group Full time

    Location:DublinPosition:Guest Services ManagerFull time permanentStaycity Groupis Europe's premier Aparthotel provider.A fast-growing company, with an average of 10 new aparthotels opening annually.We have 31 fantastic properties across the continent including London, Dublin, Berlin, Edinburgh, Paris, Venice and many more cities.We are lookingfor a Guest...


  • Dublin, Dublin City, Ireland beBeeLeadership Full time €32,000

    Accommodation Supervisor Job SummaryThe Accommodation Supervisor plays a vital role in ensuring the cleanliness, maintenance, and presentation of guest rooms and public areas meet hotel standards.This involves overseeing accommodation staff, managing inventory, and guaranteeing guests have a comfortable and enjoyable stay.Previous experience in a...


  • Dublin, Dublin City, Ireland Staycity Full time

    Welcome to StayCity, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe With an impressive track record of multiple new aparthotels opening each year, we're on an unstoppable journey, with exceptional properties across iconic European cities like London, Berlin, Edinburgh, Lisbon and Vienna We are on the...


  • Dublin, Dublin City, Ireland Fitzpatrickcastle Full time

    Join to apply for the Duty Manager/ Guest Service Manager role at Fitzpatrick Castle HotelOverviewTo be accountable for all areas of the hotel whilst on duty, working with the team to ensure that the standards and service offered to guests is of the highest level. To ensure that Guests are offered the highest quality standards and value for...


  • Dublin, Dublin City, Ireland beBeeHospitality Full time €32,500 - €41,500

    Front Desk AmbassadorWe are seeking a highly skilled and motivated Front Desk Ambassador to join our team in a unique four-star hotel.This role is ideal for someone who has experience working in hospitality environments, offering the highest level of service to our guests.The successful candidate will report to the Front Office Manager and Assistant Front...


  • Dublin, Dublin City, Ireland beBeeFrontOffice Full time €40,000 - €55,000

    Job Title: Front of House ManagerWe are seeking a highly organised and charismatic individual to lead our front-of-house team in delivering exceptional service.Key Responsibilities:Ensure smooth day-to-day operations in the lobby and reception area, maintaining a high standard of organisation and presentation.Oversee front office operations, including guest...


  • Dublin, Dublin City, Ireland beBeeHospitality Full time €35,000 - €42,000

    Job Title: Guest Services AssociateAbout the Role:The Guest Services Associate plays a vital role in maintaining high standards of cleanliness and hospitality in our hotel. This individual will work closely with our management team to ensure that every guest has a memorable and enjoyable stay.Main Responsibilities:Identify areas to be serviced or cleaned,...


  • Dublin, Dublin City, Ireland Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Dublin, Dublin City, Ireland beBeeGuestServices Full time €28,000 - €38,000

    Job Summary:The role of Guest Services Associate plays a vital part in maintaining high standards of cleanliness and comfort within guest bedrooms and public areas.This position demands strong attention to detail, excellent communication skills, and adaptability to work varied schedules.Key Responsibilities:Cleaning and maintaining guest rooms and common...


  • Dublin, Dublin City, Ireland beBeeLuxury Full time €45,000 - €60,000

    Guest Services ProfessionalWelcome to a world of opportunities at Ireland's top-rated hotel, where we strive to deliver inspiring connections and intuitive service in a world of style.We are one of the best 5-star luxury hotels in the country, offering a unique blend of comfort and sophistication. Our team members are passionate about delivering exceptional...