Guest Services Professional
4 days ago
Welcome to a world of opportunities at Ireland's top-rated hotel, where we strive to deliver inspiring connections and intuitive service in a world of style.
We are one of the best 5-star luxury hotels in the country, offering a unique blend of comfort and sophistication. Our team members are passionate about delivering exceptional guest experiences and are empowered to make a real difference.
- Foster strong relationships with guests through personalized interactions and attentive service.
- Demonstrate a thorough understanding of all facilities and services provided within the hotel, identifying opportunities for up-selling and promoting when appropriate.
We offer a range of benefits that enhance your life and career:
- Travel - Up to 40 nights per year at discounted rates and 50% off food and beverage in Hilton Hotels worldwide.
- Team Member Gym – A dedicated team member gym with free access seven days a week.
- Holiday entitlement - 30 days holiday (including bank holidays) plus long-service entitlement of an extra day per year up to a total of five additional days.
- Maternity and paternity leave - Paid leave for those who qualify.
To succeed in this role, you will need:
- A passion for delivering exceptional guest experiences.
- Previous experience in a luxury property, ideally in a similar role.
- A Luxury Mindset – anticipating guests' needs and personalizing their experience.
- A Team Player mindset – collaborative, flexible, fun, and dynamic.
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