
Senior Customer Experience Specialist
2 weeks ago
We are seeking a skilled Customer Service Representative to join our collaborative and customer-focused team. The successful candidate will be the first point of contact for customers, helping them find solutions and delivering an exceptional experience.
Key Responsibilities:
- Act as a trusted partner for customers, offering tailored advice and building long-term relationships.
- Work with a diverse portfolio of businesses, focusing on understanding customer needs and delivering value.
Requirements:
- Empathy and curiosity: listen deeply and ask thoughtful questions.
- Motivation: enjoy achieving goals and helping others succeed.
- Team spirit: collaborate to find creative solutions.
- Growth mindset: eager to learn and develop.
- Full working rights in Ireland.
Benefits:
- International training at our Manchester hub, plus ongoing learning opportunities.
- 25 days holiday (plus option to buy 10 more), day off on the month of your birthday.
- Half days Fridays on Bank Holiday Weekends.
- Competitive pay with bonus potential.
- Health Insurance, Pension, Employee Assistance Programme.
- Career progression within Ireland and abroad.
- Two paid volunteering days annually.
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