Regional Operations Specialist

1 week ago

Mallow, Cork, Ireland beBeeService Full time €65,000 - €85,000
Job Description

An Area Service Coordinator plays a pivotal role in delivering comprehensive mechanical, electrical, and ICA service and maintenance to clients in the Cork region.

Key Responsibilities:

  • Manage customer needs from initial contact to developing and successfully rolling out a tailored service plan.
  • Liaise with teams to ensure efficient job arrangements and availability of correct parts prior to service works.
  • Oversee preventative and reactive maintenance programs for key customers, including relevant tendering applications.
  • Coordinate and plan weekly schedules for service crews in collaboration with coordinators.
  • Work with customer engineering teams, review service work report sheets, and ensure timely invoicing in line with payment terms.
  • Communicate service reports to customers and issue proposals and recommendations for follow-up actions.
  • Collaborate with internal departments to assign requirements for new plant and equipment repairs to jobs in conjunction with workshop supervisors.
  • Procure replacement parts from suppliers.
  • Prioritise emergency calls and adjust work schedules accordingly while demonstrating flexibility.
  • Conduct site visits to establish customer needs and develop service delivery plans.

To excel as an Area Service Coordinator, you should possess strong technical and analytical skills, along with experience in similar service industry roles. A collaborative and supportive environment offers opportunities for professional development and career growth.

We strive to provide competitive salary and benefits packages, as well as flexible working options, fostering a sustainable business model and commitment to being Net Zero.

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