B2B Product Expert

2 weeks ago

Dublin, Dublin City, Ireland beBeeDataGovernance Full time €55,000 - €75,000
Data Governance Specialist

This is a role that entails developing in-depth expertise around B2B products and leveraging this human intelligence for knowledge base enrichment, content review, data curation, and similar tasks.

  • Conduct research, reviews, and curation of data about companies' products and services from various sources to expand and improve the Products and Services Marketplace.
  • Collaborate with Engineering and Product Management to create and enhance guidelines, processes, and annotation tasks.
  • Develop and apply advanced expertise for how our customers perceive and think about our categorization of entities.
  • Establish quality assurance processes and perform quality assurance analysis to ensure that existing and new data meets expectations.
  • Provide a human intelligence aspect to scaling using cutting-edge machine learning methods, including Generative AI applications like ChatGPT.
  • Act as the point of contact for partner teams regarding classification decisions and assist the Support team in providing an exceptional member experience.
  • Analyze large quantities of data within a Service Level Agreement (SLA)-driven environment, aiming to balance quality with scale.

The ideal candidate will have:

  • Excellent written and spoken communication skills in English.
  • Attention to detail and strong work ethic; not discouraged by repetitive manual tasks.
  • Strong problem-solving and abstract thinking skills.
  • Analytical skills with high attention to detail.
  • Willingness to learn technical concepts and new tools, with a keen interest in technology.
  • Educated to degree-level with a preference for research-heavy fields.
  • Ability to understand and apply complex task-specific instructions with minimal supervision.
  • Familiarity with natural language processing tools - bonus points for experience with Appen or other data labeling platforms.
  • Experience in establishing processes to scale and automate manual operations.
  • Previous experience working in a startup or similar environment requiring adaptability.

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