Food Operations Manager

We are seeking a skilled Catering Manager to oversee the operations of our catering and service teams. As a key member of our team, you will be responsible for ensuring that our kitchens and service counters run smoothly and efficiently.

The ideal candidate will have a minimum of two years of experience in catering and management, with a proven track record of delivering exceptional results. They will also possess excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

• Key Responsibilities:

• Preparing Delicious Food: You will be responsible for overseeing the preparation of delicious food to the highest standards, using fresh and high-quality ingredients.

• Team Supervision: You will supervise our culinary and catering teams, providing guidance and support to ensure they meet their targets and deliver exceptional customer service.

• Cost Management: You will oversee the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans to improve performance.

• Communication: You will communicate regularly with your line manager to monitor Key Performance Indicators (KPIs) and targets, ensuring that we continue to deliver exceptional results.

• Brand Representation: You will represent our company and maintain a positive brand image, promoting our values and mission to our customers and stakeholders.

• Innovation: You will identify opportunities for new food or service concepts to drive sales and growth, working closely with our marketing and innovation teams to develop and implement new ideas.

• Customer Service: You will liaise between customers and our culinary and service teams to ensure we continue to exceed expectations, responding to customer feedback and concerns in a timely and professional manner.

• Team Development: You will support and train our teams, leading from the front to make sure everyone can excel in their role, developing their skills and knowledge to achieve their full potential.

• Safety and Compliance: You will implement and review Health & Safety standards to ensure compliance across all catering and service teams, maintaining a safe and healthy work environment.

Requirements:

• Passion for Great-Tasting Food: You will be passionate about great-tasting food and exceptional customer service, with a commitment to delivering high-quality results.

• Experience in Catering and Management: You will have a minimum of two years of experience in catering and management, with a proven track record of delivering exceptional results.

• Basic Food Hygiene Certificate: You will hold a Basic Food Hygiene certificate, demonstrating your commitment to maintaining high standards of hygiene and safety in the kitchen.

• Financial Acumen: You will demonstrate brilliant financial acumen, with the ability to manage budgets and costs effectively.

• Excellent Communication Skills: You will have excellent communication and organisational skills, as well as the ability to work effectively in a fast-paced environment.

• Ambitious and Motivated Individual: You will be an ambitious and motivated individual who is always looking to upskill and develop their knowledge and skills.

About Us:

We are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.

Job Type: Full-time

Job Function: Management and Manufacturing

Industry: Food and Beverage Services