
Community Support Specialist
2 weeks ago
Our organization seeks a skilled professional to fill the role of Community Operations Analyst.
This individual will be responsible for assisting our client's community, resolving inquiries empathetically, accurately, and on time.
Key Responsibilities:
- Resolve customer inquiries with empathy and accuracy
- Develop knowledge of client products and community standards
- Making well-balanced decisions and being an effective advocate for the community
- Strong interpersonal skills, verbal and written communication skills, and most importantly empathy
Job Duties and Responsibilities:
- Investigate and resolve issues reported on the client's platform
- Respond to user inquiries with high quality, speed, empathy, and accuracy
- Use market-specific knowledge to identify scalable solutions to improve community support
- Gather, analyze, and utilize relevant data to develop ways to improve user experience
- Enforce clients Terms of Use by monitoring reports of abuse on the site
- Review reported content within agreed turnaround times and standards of quality
- Identify inefficiencies in workflows and suggest solutions
- Recognize trends and patterns and escalate issues outside company policy to the global team
-
Community Support Specialist
1 week ago
Dublin, Dublin City, Ireland beBeeEmpathy Full time €41,600 - €53,350Job Title: Community Support Specialist">At Covalen, we strive to deliver exceptional customer experiences by empowering our team members to drive meaningful change. We're seeking a talented and empathetic Community Support Specialist to join our dynamic team.As a Community Support Specialist, you will play a pivotal role in ensuring the well-being of our...
-
Community Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeSupport Full time €45,000 - €60,000Job Description:The Community Support Specialist is a critical role within our organization, focusing on providing timely and empathetic support to clients. This position requires a strong understanding of client products and community standards, as well as exceptional interpersonal and communication skills.Main Responsibilities:Respond to client inquiries,...
-
Compassionate Community Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeSupport Full time €30,000 - €40,000Job DescriptionWe are seeking a highly motivated and dedicated Compassionate Community Support Specialist to join our team. As a key member of our support network, you will play a vital role in providing family-focused services to individuals in need.The successful candidate will possess a strong understanding of community-based supports and services, with...
-
Job Opportunity
2 weeks ago
Dublin, Dublin City, Ireland beBeeCommunity Full time €45,000 - €65,000Community Support SpecialistWe are seeking a skilled Community Support Specialist to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our community members.About the Role:Assist community members with inquiries and issues in a timely and empathetic manner.Become knowledgeable about our...
-
Community Support Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeoperations Full time €35,000 - €55,000Community Operations SpecialistWe are seeking a skilled Community Operations Specialist to join our team. This role involves assisting clients in resolving inquiries, issues and complaints with empathy, speed and accuracy.The ideal candidate will be knowledgeable about the client's products and services and possess strong interpersonal skills, verbal and...
-
Community Operations Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeOpportunities Full time €42,000 - €53,000Community Operations SpecialistWe are seeking an experienced Community Operations Specialist to join our team. This role is responsible for providing support to our community, resolving inquiries efficiently and effectively, and making well-balanced decisions.About the RoleThis is a dynamic opportunity for a skilled professional to contribute to the growth...
-
Support Community Manager
1 week ago
Dublin, Dublin City, Ireland beBeeCommunity Full time €35,000 - €45,000Community Support SpecialistJob Description: Assist our clients in their online communities, helping to resolve inquiries accurately and on time. Develop a thorough understanding of client products and community standards. Make well-balanced decisions that support the growth of our online communities.Requirements: • Strong interpersonal skills •...
-
Customer Support Specialist, Italian-Speaking
3 weeks ago
Dublin, Dublin City, Ireland myGwork - LGBTQ+ Business Community Full timeCustomer Support Specialist, Italian-SpeakingLocation: Dublin, Ireland (Hybrid: 3 days per week in office)Team: Product Experts (Klaviyo)At Klaviyo, we value diverse backgrounds and perspectives. We are creating our Dublin PE team to provide exceptional support to our customers with high-quality product knowledge and communication. We are looking for...
-
Community Liaison Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeLiaison Full time €50,000 - €75,000Community Liaison Role SummaryAs a community liaison, you will be responsible for supporting the effective implementation of specialist functional strategy on assigned commissions, specifically around community engagement.">Key Responsibilities:Support the implementation of specialist functional strategy on assigned commissions.Engage with communities to...
-
Content Communications Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeCommunications Full time €36,000 - €51,000Content Communications SpecialistWe are seeking a highly skilled and enthusiastic Content Communications Specialist to join our fast-paced communications team.About the Role:The successful applicant will contribute to the delivery of corporate communications strategies, working closely with a highly motivated and proactive team in a dynamic public sector...