Customer Experience Manager

2 weeks ago

Dublin, Dublin City, Ireland beBeeRetail Full time €45,000 - €55,000

As a key player in our shop team, you'll create unforgettable experiences for every customer. You'll assist the store lead and have the opportunity to grow your skills daily.

Responsibilities
  • Motivate your team and provide meaningful shopping experiences for customers.
  • Fulfill the role of second-in-command, stepping in for the Store Lead when needed.
  • Boost store performance through exceptional customer service, teamwork, and efficient operations.
  • Sustain a culture of trust and positive feedback.
  • Contribute to hiring and retaining a diverse and talented team.
  • Coach team members to enhance engagement and potential.
  • Support daily business activities as the Store Lead's right hand.
  • Deliver operational excellence, especially in stock and inventory management.
  • Maintain high store standards in a fast-paced environment.
Qualifications
  • Relevant experience at a similar level or in retail/hospitality.
  • People management skills: communication, motivation, coaching, inspiration.
  • Experience in sharing knowledge to influence behavior and develop others.
  • Strong decision-making and problem-solving skills.
Personal Attributes

High energy, humility, and a sense of humor. Ability to encourage others and achieve store goals in customer satisfaction and sales. Inspiring and performance-oriented.

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