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Customer Experience Champion
2 weeks ago
At our stores, we're committed to delivering an exceptional customer experience. Our Customer Assistants play a vital role in achieving this goal.
We're looking for enthusiastic and friendly individuals who are passionate about providing top-notch service to our customers. As a Customer Assistant, you'll be responsible for ensuring our store is always fully stocked, clean, and well-presented. You'll work across various shift times, handling different tasks and collaborating with your colleagues.
About the Job- You'll interact with customers in a pleasant, helpful manner, resolving any queries or concerns they may have.
- You'll maintain stock loss controls throughout the store, guaranteeing that our products are stored and displayed efficiently.
- You'll uphold high standards of cleanliness and hygiene within the store and its surroundings.
- You'll follow our freshness and rotation principles to ensure our products remain fresh and appealing to our customers.
- You'll manage waste correctly, adhering to our strict environmental policies.
- You'll assist during stock counts, maintaining accurate records and contributing to the smooth operation of our store.
- Morning Shift: You'll start early, working closely with your team to restock shelves and prepare our bakery products for opening time.
- Middle Shift: You'll focus on maintaining a spotless store environment, ensuring our products remain fresh and our customers receive excellent service.
- Late Shift: You'll provide top-class customer service, managing tills and restocking items as needed to meet our high standards.
- A positive attitude and excellent customer service skills.
- The willingness to go above and beyond for our customers.
- Responsibility and reliability are essential qualities for this role.
- You'll thrive in a fast-paced, dynamic environment.
- You'll be an effective team player, willing to collaborate with your colleagues.
- Previous experience in a customer-facing role is desirable but not necessary if you possess the right attitude.
- A competitive hourly rate with opportunities for pay progression.
- Unsocial hours worked (12am-7am) will be compensated accordingly.
- You'll enjoy 20 days of holiday per annum pro rata, plus additional benefits.
- A company pension scheme will be available after one year of service.
- Genuine opportunities for career growth and development.
- An invitation to our Leadership Academy for high-performing employees.
- Discounts on Circle K and Private Health Insurance.
- Bike-to-work Scheme and mobile discounts with Three network.
- Maternity & Paternity Leave top-up, Marriage leave, Employee Assistance Programme.
Year 1
- Basic Rate €15.10.
- €18.88 (Unsocial Hours).
- €22.65 (Overtime/Sundays).
- €30.20 (Bank Holiday).
- Basic Rate €15.70.
- €19.63 (Unsocial Hours).
- €23.55 (Overtime/Sundays).
- €31.40 (Bank Holiday).
- Basic Rate €16.40.
- €20.50 (Unsocial Hours).
- €24.60 (Overtime/Sundays).
- €32.80 (Bank Holiday).
- Basic Rate €17.40.
- €21.75 (Unsocial Hours).
- €26.10 (Overtime/Sundays).
- €34.80 (Bank Holiday).
