
Technical Product Support Specialist
3 days ago
We are industry experts in troubleshooting and resolving technical issues. Our team drives business growth by delivering exceptional customer service.
Main Responsibilities:- Customer Engagement: Resolve technical support requests via multiple channels while educating clients on product use.
- Issue Investigation: Reproduce technical issues and investigate integrations.
- Demonstrations and Conversations: Lead product demos for customers and participate in product conversations with internal teams based on client feedback.
- Product Specialization: Train as a specialist in one or more product areas.
The ideal candidate is a self-motivated, detail-oriented individual with a desire for continuous learning. They should be an effective communicator, a critical thinker who defaults to a client-centric approach, and have some programming experience and basic knowledge of Linux.
Key Qualifications:- Communication Skills: Excellent written and verbal communication skills.
- Critical Thinking: Default to a client-centric approach when resolving technical issues.
- Programming Experience: Basic knowledge of programming languages and concepts.
- Linux Knowledge: Familiarity with Linux operating systems.
We value diversity and welcome candidates from all backgrounds. We offer competitive benefits, career development opportunities, and a collaborative work environment.
-
Technical Support Specialist
3 days ago
Dublin, Dublin City, Ireland beBeeSpecialist Full time €60,000 - €80,000Technical Support SpecialistAre you a technical expert with a passion for delivering exceptional customer experiences? Do you enjoy troubleshooting and problem-solving? We're looking for a skilled Technical Support Specialist to join our team.Job DescriptionAs a Technical Support Specialist, you will be responsible for providing high-quality technical...
-
Technical Support Specialist
4 days ago
Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €69,000 - €87,000Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team and provide exceptional customer experiences.Main Responsibilities:Customer Communication ExpertiseOwning customer communications and issues from initial contact until resolutionBecoming an encyclopedia of knowledge about product functionalityEnsuring...
-
Technical Support Specialist
1 week ago
Dublin, Dublin City, Ireland beBeeFieldService Full time €55,000 - €90,000Job OpportunityWe are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for the maintenance, repair and calibration of analytical instrumentation products.This is an exciting opportunity to work with a variety of complex laboratory equipment, including Shimadzu and BioTek instruments.About the...
-
Technical Support Specialist
4 days ago
Dublin, Dublin City, Ireland beBeeSupport Full time €60,000 - €100,000Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled professional to provide technical support to our partners and clients globally. As a key member of our global team, you will work closely with cross-functional teams to ensure high-quality products and satisfactory experiences for our partners and customers.
-
Technical Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeSupport Full time €40,000 - €50,000Job Title: Technical Support SpecialistAt our organization, we are seeking a highly skilled technical support specialist to join our team. This is an onsite support role in Dublin, working with one of our clients.The successful candidate will be responsible for providing first-level support to users, managing incidents, recording and alerting, initial...
-
Technical Product Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland beBeeBusiness Full time €60,000 - €90,000Experience as a Business Support Engineer is an exciting opportunity to play a key role in providing technical, engineering support to partners and clients globally. You will have the opportunity to work together with a global team of professionals to provide proactive and reactive support for partner issues and integrations while partnering with...
-
Technical Support Specialist
1 week ago
Dublin, Dublin City, Ireland beBeeCustomerSupport Full time €50,000 - €80,000Technical Support SpecialistThe Technical Support Specialist is a technical resource who guides customers during critical issues to ensure timely and effective case resolution.Job DescriptionThis role focuses on delivering amazing customer support experiences and maintaining the health of the ServiceNow platform by helping customers understand or...
-
Technical Product Support Specialist
2 days ago
Dublin, Dublin City, Ireland beBeeBusiness Full time €80,000 - €110,000Job Title">Provide technical support to partners and clients globally, working closely with a global team of Business Support Engineers.Assist in the deployment of Meta Products at scale, partnering with business partners and clients.Manage technical relationships with Meta partners, providing integration support through Cloud-Based APIs, Financial...
-
Technical Support Specialist
6 days ago
Dublin, Dublin City, Ireland Tricentis Full timeOverviewJoin to apply for the Technical Support Specialist role at Tricentis.Location: Dublin, IrelandHybrid: 3 days per week in the officeThe Technical Support Specialist will be responsible for providing technical support for our Tricentis catalog with a concentration on our Tricentis Tosca product. The Support Specialist will work from the SAP subsidiary...
-
Technical Product Support Specialist
4 days ago
Dublin, Dublin City, Ireland beBeeImplementation Full time €60,000 - €90,000**Job Title:** Implementation Support Engineer IIJob Description:This role involves providing technical assistance to customers, internal consultants and partners who use Guidewire products. You will need to develop expertise in the product suite, troubleshoot issues and provide timely support to customers.You will be responsible for identifying areas of...