
Back Office Support Specialist
6 days ago
We are seeking a highly organized and detail-oriented individual to fill the role of an Office Administrator. The successful candidate will provide vital support to our advisors, ensuring seamless day-to-day operations.
Key Responsibilities:
- Manage multiple application pipelines with ease, ensuring timely completion and accuracy.
- Maintain accurate and up-to-date client records, adhering to strict compliance standards.
- Prepare comprehensive portfolio updates, highlighting key performance metrics.
- Contribute to targeted sales and marketing activities, driving business growth and development.
Requirements:
- Exceptional written and verbal English communication skills, enabling effective collaboration with colleagues and clients.
- Strong relationship-building, negotiation, and influencing abilities, fostering strong partnerships and delivering results.
- Confident phone manner and client-focused attitude, providing exceptional customer service and experience.
- Excellent planning, organization, and time-management skills, prioritizing tasks and meeting deadlines.
- High attention to detail, with a commitment to compliance and data integrity.
- Proficiency in Microsoft Office and general IT literacy, leveraging technology to enhance productivity and efficiency.
- Motivation to work towards a professional insurance qualification, demonstrating a commitment to ongoing learning and development.
- Ability to make real-time decisions and manage your own workload, working independently with minimal supervision.
What We Offer:
- Discounted insurance products, providing value to employees and their families.
- Structured education and development support, empowering staff to achieve their career goals.
- Collaborative, high-performing team environment, fostering a culture of innovation and excellence.
- Central city-centre office location, offering convenient parking and access to amenities.
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