Customer Experience Coach

2 weeks ago


Dublin, Dublin City, Ireland beBeeService Full time €40,000 - €50,000

Role Overview

We are seeking a dynamic and people-focused professional to play a key role in frontline operations at Dublin Airport. This is a hands-on, customer-facing leadership position where you'll coach and mentor staff, drive service excellence, and support growth through performance optimisation.

Your Key Responsibilities:

  • Coach and mentor staff to improve their skills and knowledge.
  • Drive service excellence by implementing quality improvements and process enhancements.
  • Support sales growth by identifying opportunities for improvement and developing strategies to increase revenue.
  • Foster a positive and productive work environment that promotes employee engagement and retention.

Requirements:

  • Degree in a relevant field such as Business, Marketing, or Communications.
  • Proven experience in a similar role with a strong track record of success.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Ongoing training and development opportunities.
  • A chance to make a real difference in the lives of our customers and employees.


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