Warranty Claims Specialist
6 days ago
**Company Overview**
We are a well-established, family-owned business with a rich history in the motor industry.
We have a strong commitment to quality service and customer satisfaction, which has been the cornerstone of our success for many years.
We currently process warranty claims for Kia, Mazda, Land Rover and Mapfre using state-of-the-art technology.
As our Warranty Administrator, you will play a crucial role in managing and processing warranty claims, ensuring a seamless experience for our customers.
This position offers a dynamic work environment where your attention to detail and expertise will be highly valued.
- Process Warranty Claims: Accurately manage and process warranty claims with manufacturers and suppliers.
- Customer Liaison: Act as the main point of contact for customers regarding warranty queries, ensuring clear communication and prompt resolution.
- Record Keeping: Maintain and update warranty records and documentation.
- Compliance: Ensure all claims meet the warranty policies and procedures of the manufacturer.
- Collaboration: Work closely with the service and parts departments to coordinate warranty processes.
**What We're Looking For**
We are seeking an experienced candidate with:
- Previous experience in warranty administration or a similar role within the automotive industry.
- A strong organizational skills with a focus on accuracy.
- Excellent verbal and written communication abilities.
- The ability to handle customer inquiries and resolve issues efficiently.
- A collaborative mindset with the ability to work effectively within a team.
**Benefits**
We offer a competitive salary, a supportive environment, opportunities for training and advancement, and the chance to be part of a company with a longstanding reputation in the motor industry.
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