Administrative Operations Specialist
2 days ago
Cpl Talent Evolution Group is a leading provider of sustainable talent solutions. Our mission is to deliver exceptional service to our clients while fostering a positive employee experience for all our people.
As a trusted partner to Bank of Ireland, we have successfully delivered brilliant, engaged, and committed people to support their business goals.
Job DescriptionThe BOL Administrator will provide full 360 support to the client, ensuring compliance with operational procedures and control standards. The role involves performing oversight and quality checks on outsourced activity and critical processes.
- Strict adherence to compliance, operational procedures, and control standards
- Perform oversight/quality checks on outsourced activity & critical processes
- Escalate exceptions & issues as needed
- Identification of significant causes, red flags, and patterns associated with QA of cases
- Liaising with various stakeholders
- Data entry
- The ability to work independently and prioritize
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and data manipulation
- Excellent attention to detail and focus on delivering quality outcome for customers
- A motivated & driven individual
- The role is predominantly a Monday to Friday position - 9am to 5pm
- Parking on site
- Full-time training provided
- Great colleagues and management
- The chance to start something great
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Operations Administrator
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Operations Administrator
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