
Dining Experience Manager
5 days ago
Key Position: Head Waiter/Waitress
We are seeking an exceptional Head Waiter/Waitress to join our team in Dublin. This is a fantastic opportunity to work in a busy restaurant environment and provide excellent customer service.
Job Description:
The successful candidate will be responsible for leading the front-of-house team, ensuring that customers receive a high-quality dining experience. This includes managing table sections, supervising junior staff, and maintaining high standards of cleanliness and organisation.
Responsibilities:
- Manage table sections, ensuring prompt and efficient service to customers.
- Supervise junior waiters/waitresses, providing guidance and support as needed.
- Maintain high standards of cleanliness and organisation across the floor.
- Support management team with onboarding new staff members.
- Embodied Big Mamma values, have a warm, smiling, professional attitude towards the customers, help colleagues during service and demonstrate a 'problem solver' attitude.
Required Skills and Qualifications:
- Previous experience as a head waiter/waitress in a busy restaurant environment.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain composure in challenging situations.
- Flexibility to work weekends and evenings.
Benefits:
- Competitive pay rate of €17 per hour.
- Permanent, full-time position.
- Five-day working week with two days off.
- Tasty staff food served family-style.
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