Junior ServiceNow Developer/Administrator Role

1 week ago

Dublin, Dublin City, Ireland beBeeServiceNow Full time €40,000 - €60,000
**ServiceNow Junior Administrator/Junior Developer Position**We are seeking a highly motivated and detail-oriented individual to support the ongoing development, configuration, and maintenance of our ServiceNow platform.Key Responsibilities:

  • Assist in the configuration and customization of ServiceNow applications, including ITSM, ITOM (including Cloud Provisioning & Governance), SAM, BCM, Now Assist, SecOps, and others.

  • Support day-to-day administration tasks such as user management, access controls, and platform maintenance.

  • Participate in Agile ceremonies and collaborate with the ServiceNow team to deliver enhancements and bug fixes.

  • Develop and maintain catalog items, workflows, business rules, UI policies, and client/server scripts under the guidance of senior developers.

  • Help troubleshoot and resolve platform issues and incidents.

  • Assist with testing, documentation, and deployment of new features and updates.

  • Learn and apply ServiceNow best practices and development standards.

  • Support integration efforts with other enterprise systems and tools.

  • Stay current with ServiceNow releases and participate in platform upgrade activities.

Requirements:

  • Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent work experience).

  • 1–3 years of experience in IT support, system administration, or application development.

  • Exposure to ServiceNow through coursework, internships, or hands-on experience.

  • Familiarity with ITIL concepts and service management processes.

  • Strong problem-solving skills and attention to detail.

  • Willingness to learn and grow in a fast-paced, collaborative environment.

  • Excellent communication and documentation skills.

  • Consistent with our hybrid work model, this position will require in-person attendance at least two days per week.

  • ServiceNow Certified System Administrator (CSA) or working toward certification.

  • Experience with Agile or SCRUM methodologies.

  • Familiarity with REST APIs, JSON, or integration concepts.

  • Experience with professional services firms or enterprise IT environments.

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