Enterprise ServiceNow Developer

1 week ago

Dublin, Dublin City, Ireland beBeeServicenow Full time €40,000 - €60,000
ServiceNow Administrator Role

A leading multinational organisation is seeking a ServiceNow Junior Administrator to join their growing IT team. This exciting opportunity allows early-career IT professionals to advance their skills in enterprise-level ServiceNow development, administration, and integration projects.

The organisation is undergoing a digital transformation focused on application modernisation, AI, and data-driven service management. You will work closely with experienced ServiceNow professionals in a collaborative and agile team environment, contributing to global technology initiatives.

  • Key Responsibilities:
  • Assist with configuration and customisation of ServiceNow modules, including ITSM, ITOM, SAM, BCM, SecOps, and others
  • Perform platform administration tasks such as user and role management, permissions, and maintenance
  • Create and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side)
  • Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviews
  • Assist in troubleshooting incidents and resolving issues within the platform
  • Collaborate on integration activities using REST APIs and other technologies
  • Support testing, documentation, and deployment of ServiceNow features and upgrades
  • Stay current with platform releases and ServiceNow best practices

Required Skills and Qualifications:

  • 1-3 years of experience in IT support, system administration, or application development
  • Exposure to ServiceNow (through training, certifications, internships, or hands-on projects)
  • Basic scripting knowledge (JavaScript, Glide)
  • Understanding of ITIL principles and service management workflows
  • Excellent problem-solving, communication, and documentation skills
  • Proactive attitude with a willingness to learn and grow
  • Agile/SCRUM exposure is beneficial
  • ServiceNow CSA certification (or working toward it) is preferred
  • Familiarity with REST APIs, JSON, and enterprise integration concepts is advantageous

We Offer:

  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • The chance to work on cutting-edge technology projects

About the Role:

  • This is a junior administrator role, suitable for early-career IT professionals looking to advance their skills in ServiceNow development, administration, and integration projects
  • You will work closely with experienced ServiceNow professionals in a collaborative and agile team environment
  • Contribute to global technology initiatives and participate in Agile ceremonies

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