ServiceNow Administrator

2 weeks ago

Dublin, Dublin City, Ireland Reperio Human Capital Full time

ServiceNow Administrator

175696

Desired skills:
Dublin, ServiceNow Administrator, Tech Support

ServiceNow Junior Administrator

A leading multinational professional services organisation is seeking a ServiceNow Junior Administrator to join their growing IT team. This is an exciting opportunity for an early-career IT professional looking to advance their skills in enterprise-level ServiceNow development, administration, and integration projects.

The organisation is undergoing a digital transformation focused on application modernisation, AI, and data-driven service management. You will work closely with experienced ServiceNow professionals in a collaborative and agile team environment, contributing to global technology initiatives.

Key Responsibilities

Assist with configuration and customization of ServiceNow modules, including ITSM, ITOM, SAM, BCM, SecOps, and others

Perform platform administration tasks such as user and role management, permissions, and maintenance

Create and maintain catalog items, workflows, business rules, UI policies, and scripting (server/client-side)

Participate in Agile ceremonies and contribute to backlog grooming, sprint planning, and reviews

Assist in troubleshooting incidents and resolving issues within the platform

Collaborate on integration activities using REST APIs and other technologies

Support testing, documentation, and deployment of ServiceNow features and upgrades

Stay current with platform releases and ServiceNow best practices

Skills & Experience

1-3 years of experience in IT support, system administration, or application development

Exposure to ServiceNow (through training, certifications, internships, or hands-on projects)

Basic scripting knowledge (JavaScript, Glide)

Understanding of ITIL principles and service management workflows

Excellent problem-solving, communication, and documentation skills

Proactive attitude with a willingness to learn and grow

Agile/SCRUM exposure is beneficial

ServiceNow CSA certification (or working toward it) is preferred

Familiarity with REST APIs, JSON, and enterprise integration concepts is advantageous

Benefits

Hybrid working model

Career development, structured training, and mentorship

Inclusive, diverse, and collaborative workplace culture

Recognition programs and opportunities for internal mobility

Competitive salary and benefits package

For more info contact Seamus at Reperio or apply through the link

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Seamus O'Rawe is recruiting for this role.
Get in touch with Seamus O'Rawe for more information:

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