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ServiceNow Development and Administration Professional

2 weeks ago


Dublin, Dublin City, Ireland beBeeService Full time €40,000 - €60,000
Job Description

We are seeking a motivated and detail-oriented ServiceNow Junior Administrator / Junior Developer to support the ongoing development, configuration, and maintenance of our ServiceNow platform.

This role is ideal for someone early in their ServiceNow career who is eager to learn, grow, and contribute to enterprise-scale IT service management initiatives.

Required Skills and Qualifications
  • Assist in the configuration and customization of ServiceNow applications, including ITSM, ITOM (including Cloud Provisioning & Governance), SAM, BCM, Now Assist, SecOps, and others.
  • Support day-to-day administration tasks such as user management, access controls, and platform maintenance.
  • Participate in Agile ceremonies and collaborate with the ServiceNow team to deliver enhancements and bug fixes.
  • Develop and maintain catalog items, workflows, business rules, UI policies, and client/server scripts under the guidance of senior developers.
  • Help troubleshoot and resolve platform issues and incidents.
  • Assist with testing, documentation, and deployment of new features and updates.
  • Learn and apply ServiceNow best practices and development standards.
  • Support integration efforts with other enterprise systems and tools.
  • Stay current with ServiceNow releases and participate in platform upgrade activities.
Benefits

Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.

Equity, diversity and inclusion are at the forefront of our workplace culture agenda, and we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs.

Others

We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements.