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Hotel Reception Manager Job Opening

2 weeks ago

Carlow, Ireland beBeeReception Full time €45,000 - €60,000
Front Desk Supervisor Opportunity

We are seeking an experienced Front Desk Manager to lead our front-of-house operations.

  • Manage and oversee the reception desk in all daily activities, including check-in/check-out, cash handling, reservations, and guest queries.
  • Ensure correct handling and charging of all business accounts and train front desk staff on procedures.
  • Provide exceptional customer service to guests at all times, ensuring a pleasant experience.
  • Collaborate with departmental managers to ensure a seamless guest experience.
  • Resolve complaints efficiently, balancing payments accurately.

The ideal candidate will have:

  • 2-3 years previous front desk management experience in a hotel setting.
  • Excellent attention to detail and a proactive approach to sales.
  • Knowledge and experience with property management systems and strong product knowledge of the hotel and its facilities.

Key Responsibilities:

Job Summary

As a skilled Front Desk Manager, you will be responsible for leading the front-of-house team, ensuring seamless guest experiences, and maintaining high standards of customer service.

Requirements

To succeed in this role, you will require:

  • Proven experience in front desk management, preferably in a hotel setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple tasks simultaneously.
  • Strong analytical and problem-solving skills.
What We Offer

As a valued member of our team, you will benefit from:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

How to Apply

If you are a motivated and experienced Front Desk Manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.