Customer Service Professional

2 days ago

Listowel, Co Kerry, Ireland beBeeAccount Full time €45,000 - €63,000

About this role

We are seeking a diligent and detail-oriented Customer Service Professional to join our team.

This key position involves managing customer accounts, providing commercial support, and ensuring smooth account administration in a dynamic environment.

Key responsibilities:

  • Maintain professional communication with customers.
  • Handle account queries and provide commercial support.
  • Manage customer orders and requests in line with company procedures.
  • Resolve service issues by clarifying customer complaints, investigating root causes, finding solutions, and escalating appropriately.
  • Develop and maintain strong relationships with all customers through effective account management.
  • Keep your knowledge of products, processes, and suppliers up-to-date.

Qualifications and skills:

  • Third level qualification required.
  • Excellent communication and interpersonal skills.
  • The ability to integrate and work effectively with others in a changing environment.
  • A high level of attention to detail and strong organisational, analytical, problem solving and administrative skills.

Benefits of working in this role include:

  • Growth opportunities in a global environment.
  • The chance to shape the future of food.
  • Developing your expertise in customer service and account management.

About Kerry:

Kerry is a leading taste and nutrition company for the food, beverage and pharmaceutical industries. We partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.

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