Community Operations Coordinator

1 week ago


Dublin, Dublin City, Ireland beBeeCommunity Full time €31,063 - €38,327
Job Title: Community Engagement Specialist

We are seeking a highly skilled professional to manage community operations and enhance user experience. This role requires a strong understanding of community standards, market knowledge, and analytical skills.

Key Responsibilities:
  • Investigate and resolve reported issues, such as account support requests or abusive content.
  • Enforce community guidelines by monitoring reports of abuse on the platform.
  • Become knowledgeable about our products and community standards.
  • Use market insights to identify scalable solutions to improve community support.
  • Analyse data to develop ways to enhance user engagement.
  • Recognise trends and patterns, escalating issues outside company policy.
  • Identify inefficiencies in workflows and suggest process improvements.
Required Skills and Qualifications:
  • Strong personal resilience with ability to operate in pressured environment.
  • Strong interpersonal skills, verbal, written communication, and empathy.
  • High adaptability and positive approach to challenges.
  • Ability to make decisions, prioritise, solve problems, and work collaboratively.
  • Effective time management & prioritisation skills.
  • Ability to consistently meet performance targets.
Language Skills:
  • Fluent near-native level (C1-C2) of English in oral and written communication.


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