Quality Claims Analyst

4 days ago


County Dublin, Ireland Lincoln Recruitment Full time
About the Position

This position involves collaborating with internal teams and external service providers to assess performance, identify gaps, and provide actionable insights. The successful candidate will contribute to regulatory compliance, complaint management, and system enhancements while fostering a culture of continuous improvement.

Key Responsibilities:

  • Evaluating claims handling procedures to ensure compliance with best practices, regulatory requirements, and Service Level Agreements (SLAs).
  • Identifying and sharing best practices to standardise procedures, improve consistency, and enhance claims handling efficiency.
  • Conducting audits, analysing data, and generating reports to drive continuous process improvement and reduce errors or claims leakage.
  • Collaborating with internal teams and external providers on system enhancements, user testing, and process updates to improve claims efficiency.
  • Managing complaint logs, ensuring timely resolution, and supporting regulatory compliance, including audits and adherence to industry standards.


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