
Senior Laboratory Operations Manager
6 days ago
As a team leader in lab services, you will be responsible for leading a team of associates in a customer-facing role. You will provide operational laboratory support and manage workload and service levels.
Key Responsibilities:
- Lead the lab services team to ensure overall consistency in areas of technical delivery and inter-team and inter-department collaboration.
- Responsible for effectively coordinating and supporting the lab services team to ensure productivity, quality, documentation, work schedules, safety, and housekeeping maintain maximum efficiency.
- Communicate daily with site services managers to ensure information is shared effectively and actions are taken immediately.
- Escalate issues to site services managers for review and resolution support.
Requirements:
- Background: Degree in chemistry or biology-related subject.
- Experience: Previous experience in a customer-facing role, previous experience within the pharmaceutical sector is essential.
- IT Literate, proficiency in Excel and SAP is preferred.
- Previous experience with people management.
- Technical troubleshooting capabilities and demonstrable experience handling a variety of high tasks.
- Personality: Problem solver, analytical mindset & people-first attitude.
- Valid driving license.
What We Offer:
- Pension scheme.
- Bonus scheme.
- Healthcare package.
As a successful candidate, you will have a strong ability to lead and motivate teams, as well as excellent communication and problem-solving skills. If you have the required skills and qualifications, we would like to hear from you.
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