Customer Journey Architect

In this role, you'll be responsible for designing and executing a variety of research studies, including user testing, field studies, usability tests, concept tests, group discussions, etc. You'll collaborate to define intent, development, testing, and refinement of prototypes.You'll work with Adobe Analytics to build user journeys and personas or use the...

We are recruiting an experienced Customer Journey Strategist to join our diverse team in Dublin. This role involves working with brand teams to design and implement integrated customer engagement strategies, delivering seamless experiences across digital and in-person channels.The successful candidate will partner with marketing, sales, medical, and Business...

About us:Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.Established in 2013, we specialise in cloud migration and development, digital transformation including agile...

As the Customer Experience Manager, you will play a vital role in shaping the future of our customer experience. You will be responsible for developing and implementing strategies to enhance our customer-focused culture across all departments, ensuring every customer has a positive and seamless experience.About the RoleThis is a critical position within our...

About Us:Amach is an industry-leading technology-driven company with headquarters in Dublin and remote teams in the UK and Europe.We pride ourselves on delivering high-quality solutions through our blended teams of local and nearshore talent.With over a decade of experience in cloud migration and development, digital transformation, and more, we're committed...

Omnichannel Strategy & ExecutionThe Customer Experience (Omnichannel) Lead will play a critical role in developing and executing integrated customer engagement strategies across digital and in-person channels. This includes:• Collaborating with marketing, sales, medical, and Business Technology Solution teams to create and execute campaigns.• Designing...

Unlock the Potential of Your Career with Astrid & MiyuAs a Customer Journey Stylist, you'll play a critical role in creating memorable experiences for our customers.About the Job:You will consistently deliver an experience aligned with our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovation.Having full...

Key Responsibilities & DutiesAs a skilled Process Improvement Specialist, your key responsibilities will include:Conducting a comprehensive evaluation of current contact centre workflows to identify inefficiencies and outdated practicesAnalysing the impact of newly implemented technologies and identifying processes that require updates or redesignsPinning...

About the RoleThis position involves working with multiple product owners to write and develop clear, non-implementation-specific epics, user stories, and acceptance criteria. You will also facilitate business discovery & design workshops and have good exposure to process modelling & requirement gathering. Experience in JIRA is highly valued, and any domain...

About the Role">At Novo Nordisk, we're seeking a talented individual to lead our customer experience efforts, ensuring seamless interactions across all touchpoints.You'll be responsible for analyzing customer data and developing strategies to enhance their experiences.Closely collaborate with cross-functional teams to align with customer needs and business...

At Datalex, our people are our assets who enable the success of our customers.Our customers represent the world's leading travel retailers and recognise us for our world-class products, talent, and partnership commitment.The RoleWe are looking for a Customer Architect who is highly technically proficient, an excellent communicator, and has a strong customer...

At Datalex, our people are our assets who enable the success of our customers. Our customers represent the world's leading travel retailers and recognise us for our world-class products, talent, and partnership commitment.The RoleWe are looking for a Customer Architect who is highly technically proficient, an excellent communicator, and has a strong customer...

Social network you want to login/join with:At Datalex, our people are our assets who enable the success of our customers.Our customers represent the world's leading travel retailers and recognise us for our world class products, talent, and partnership commitment.The RoleWe are looking for a Customer Architect who is highly technically proficient, an...

Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life.The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive.Magic happens when we power the connections that millions value, and you can feel it.When these things...

Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things...

Here at Three, we've done things differently since day one.We're a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it. When these things...

At Datalex, we are committed to empowering airlines to succeed in the digital age.About UsDatalex is a leading provider of airline retail technology, enabling airlines to drive revenue and profit as digital retailers. Our strong track record includes delivering digital retail transformation for progressive airline brands worldwide.We have offices across...

At Amazon Enterprise Support we're looking for a Cloud Solutions Architect to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more.The role requires working with customers as a trusted advisor to...

Company Overview">At PTSB, we are dedicated to providing innovative financial solutions to our customers. Our goal is to deliver exceptional customer experiences that exceed expectations.">Job Description">This role involves working collaboratively with our team to deliver exceptional customer service. The successful candidate will be responsible for...

About StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.User Experience Assurance RoleThe User...