Front Office Team Lead

4 days ago


Maynooth, Co Kildare, Ireland Glenroyal Hotel Full time

Glenroyal Hotel

We are seeking a skilled and friendly Front Office Manager to join our team. The ideal candidate will have previous reception/reservations experience, be self-motivated, friendly & outgoing, and display excellent customer service skills.

Main Responsibilities:

  1. Efficiently check in and check out all guests providing the best customer service possible and accuracy.
  2. Greet all guests in a friendly and polite manner and ensure their needs are met and anticipated.
  3. Answer all incoming calls promptly and forward calls or messages to the intended person or guest.

Benefits:

  • Complimentary Gym Membership
  • Free Tea/Coffee from Shoda Cafe
  • Paid Birthday Leave each year
  • Additional Annual Leave days based on length of service
  • 1 Paid Volunteering Day per Year
  • Complimentary on-site Parking
  • Daily meals and snacks in canteen
  • Internal/External Training provided
  • Competitive salary based on experience
  • Discount in Hotel and on Beauty Salon Treatments
  • Staff canteen, changing room, shower facilities
  • Flexibility

Required Skills and Qualifications:
Front Office, Customer Service, Reception



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