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Retail Customer Experience Representative
2 weeks ago
We are seeking a skilled Customer Service Ambassador to provide an outstanding shopping experience for our customers.
Job Description:
- Meet and greet customers, providing a helpful and knowledgeable approach.
- Go above and beyond to assist customers with their tasks, big or small.
Responsibilities:
- Be friendly and helpful when interacting with customers and colleagues.
- Maintain a clean, tidy, and safe sales floor through effective merchandising and stock management.
- Unload stock and deliveries efficiently.
- Participate in other duties as required to support the store team.
- Operate in line with our safety procedures and policies at all times.
Requirements:
- Availability to work part-time, 5 days a week (Monday - Sunday), including evenings and weekends.
- Passion for working in a retail environment and a willingness to learn.
- Previous retail experience is an advantage, particularly in customer-facing roles.
- Ability to work in a fast-paced environment and take a flexible and enthusiastic approach to work.
- Fluent English is required.
Benefits:
- Company Pension Scheme for all colleagues.
- Colleague Discount - Up to 35% off in-store purchases.
- Maternity Leave: Up to 20 weeks paid maternity leave.
- Paternity Leave: Up to 2 weeks paid paternity leave.
- Fertility Leave: Up to 5 days paid per year.
- Cycle to Work and Tax-Saver Schemes.
- Discounted Health Insurance.
- Bonus Scheme.
- Sick Pay Scheme.
- Parental Leave.
- Flexible Annual Leave: Purchase up to 2 weeks additional leave per year.
- Paid Charity Leave: Make a positive impact with two paid days for charity work.
- Service Days: Increased annual leave entitlements linked to service.
- Earlypay: Draw-down a portion of your earned wages early if needed.
- Flexiwage: Choose how you budget and manage your pay frequency.
- Savings Club.
- Educational Assistance.
- Wellness Initiatives.
We are an equal opportunity employer and value diversity at our organisation. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
