
Business Support Specialist
5 days ago
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Key Responsibilities- Work in accordance with agreed guidelines, policies and procedures.
- Providing excellent customer service to all networks customers.
- Work as part of a multi-functional team and support all units within the division.
- Actively sharing knowledge and expertise to foster team development.
- Reporting – Producing accurate and timely reports to support business operations.
- Facilitate and support others in achievement of team goals and contribute positively to the development of the team and self.
- Providing clerical support to network supervisors, project leaders and managers.
- A 3rd level qualification or equivalent work experience.
- Full clean driving licence.
- Working knowledge of and competency in the use of IT systems such as SAP, SAP ISU, FMIS, PHR.
- Strong communication skills with a customer-focused mindset.
- Ability to meet tight deadlines while maintaining high standards of accuracy and attention to detail.
- A flexible approach to working.
- Proven ability to work effectively within a team.
- Financial awareness, including understanding of planned vs actual job costs, date management, and job closure processes.
- Opportunity to lead Ireland's transition to a net zero carbon future.
- Career development through mentoring and training.
- Corporate Social Responsibility Opportunities.
- Sports and social clubs.
- Networking opportunities.
- Credit union.
- Access to staff well-being programmes.
- Generous parental leave entitlements.
- Strong values-based and inclusive culture.
- Strong commitment to diversity, equity and inclusion.
This role offers an excellent opportunity for the successful candidate to develop/enhance a broad range of professional skills: In-depth knowledge of ESB Networks business; Strong Customer Service orientation and stakeholder engagement; Use of IT applications such as SAP, Excel, Word and other relevant systems.
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