Sales Operations Lead

5 days ago


Dublin, Dublin City, Ireland September Consulting Ltd Full time
Key Responsibilities

The Program Manager will be responsible for managing key projects related to field insights, sales pipeline signals, and customer relationship management (CSAM) triage for Premium customers. This includes:

  • Facilitating bi-weekly sessions with field leadership teams across EMEA to provide updates and insights.
  • Managing CSAM triage for Premium Customers and ensuring smooth coordination.
  • Capturing MSX (pipeline signals) throughout the month and relaying them to the Demand Planning Team.
  • Collaborating closely with the Sales Team and managing customer escalations, especially around capacity issues.
  • Presenting capacity summaries and key regional issues to senior leadership.

Requirements:

  • Technical Skills: Proficient in data analysis, CRM data, and sales pipeline management.
  • Collaborative Skills: Ability to manage cross-functional relationships, translating business and technical needs effectively.


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